Introduction

OMANGOM Infosystems Private Limited (“Company,” “we,” “us,” or “our”) provides software development, implementation, and infrastructure setup support services to clients. This Payment and Refund Policy outlines the terms and conditions related to payments and refunds for our services. By using our services and making payments, you agree to comply with this policy.

Payment Terms

• All payments for our services must be made in full before the service is provided unless otherwise agreed in writing.
• We accept payments through [list of payment methods, e.g., credit/debit cards, bank transfers, etc.], facilitated by our third-party payment processors.
• Any applicable taxes, duties, or processing fees will be added to the total amount payable.
• Invoices, if applicable, must be paid within the due date mentioned on the invoice. Late payments may be subject to penalties or suspension of services.

Refund Policy

• Non-Refundable Services: Payments for services that have already been rendered are non-refundable.
• Prepaid Services: If you have made an advance payment for services that have not yet been provided, you may be eligible for a refund, subject to deduction of administrative or processing fees.
• Cancellation by Client: If you choose to cancel a service before its commencement, a refund may be issued at our sole discretion, considering any work already completed or costs incurred.
• Cancellation by Company: In the event that we are unable to deliver a service due to unforeseen circumstances, we may offer a full or partial refund.

Chargebacks & Disputes

• If you dispute a charge with your bank or payment provider without first contacting us for resolution, we reserve the right to suspend or terminate services until the issue is resolved.
• Any chargebacks or reversed transactions may lead to additional administrative fees.

Contact Us

For any questions or concerns regarding payments or refunds, please contact our support team at:
Email: info@omangom.com

We reserve the right to update or modify this policy at any time. Changes will be posted on our website and will take effect immediately.